QUANTITATIVE EVALUATION OF MANAGEMENT EDUCATION: FROM ECONOMIC AND FINANCIAL RATIOS TO BALANCED SCORECARD
Emilio Rago

Speaking about evaluation means pointing out the definition process of both, material and immaterial values of an object. The training evaluation represents that process, more or less formalized, concurring to the value recognition and attribution concerning training intervention.
Unfortunately, the value perception trap has not yet totally been overcome; often we face a situation where something has a value only if it is perceived as it is.
Training must profitably respond to an exact present or future subject’s need in order to be considered a benefit. In other words, we must look beyond the value perception and search for the real training activity’s value gained by a subject. A training evaluation cannot be one of a trainer’s (or a trainer supervisor’s) roles. It is a specialized profession: an evaluator, an expert in training.
Wisdom, practice, humility, listening skills, devotion and wish to exceed oneself are required.